UnHide
How UnHide Achieved 51% Revenue Growth Through Advanced Email Optimization

Their story
UnHide, a leader in sustainable, cruelty-free faux fur products, has made their mark in the home decor space by combining luxury with social consciousness. Despite their strong product offering, they needed to optimize their email marketing performance to match their market position.
Results
Challenge
Facing a 17% year-over-year revenue decline, UnHide struggled to maximize the potential of their email flows, particularly in their Welcome Series, Browse Abandonment, and Abandoned Cart sequences. They needed a solution to recover lost revenue and improve conversion rates across their customer journey.
Our Solution
By implementing Restore.ai, UnHide experienced an immediate 51% increase in email flow revenue across their Welcome Series and abandonment sequences within the first 30 days.
Through our predictive offer technology and sophisticated recovery sequences, we transformed their customer journey, achieving a 59% increase in Welcome Series performance and 32% lift in abandonment flow revenue.
With data restoration and AI-powered behavioral tracking, we helped UnHide dramatically reduce their year-over-year revenue decline from 17% to just 6%, effectively recapturing lost opportunities and setting the foundation for sustained growth.
By optimizing every touchpoint in their email marketing infrastructure, UnHide is now positioned for significant expansion, with projections showing a 31x ROI over the next 12 months.